Dear guests!
Welcome to the Hönow Hotel. We are delighted that you have chosen our hotel! Making your stay as pleasant as possible is the most important thing for us! Here you will find some points that will be useful during your stay.

Best regards
Your team from the Hönow Hotel

Hotel mobil: +4915208475276
Police: 110
Fire Brigade | Fire Brigade/ Emergency Call: 112

Andorra                     +376

Argentina                  +54

Belgium                     +32

Brazil                          +55

Chile                           +56

Denmark                   +45

Germany                    +49

Finland                       +358

France                        +33

Greece                       +30

United Kingdom      +44

Ireland                       +353

Italy                             +39

Japan                           +81

Canada                        +1

Cuba                            +53

Kuwait                         +965

Luxembourg              +352

Morocco                      +212

Mexico | Méjico         +52

The Netherlands        +31

Norway                         +47

Austria                           +43

Poland                           +48

Portugal                         +351

Romania                        +40

Russia                              +7

Sweden                           +46

Switzerland                    +41

Spain                               +34

South Africa                   +27

Czech Republic              +420

Turkey                              +90

Hungary                           +3

Uruguay                           +598

USA                                   +1

Venezuela                        +58

United Arab Emirates   +971

All outlets are equipped with 230 V/50 Hz. Adapters are provided at the reception

If you need a baby cot, please contact the housekeeping team.

The next bank is located in the Mahlsdorfer Straße 63 a, 15366 Hoppegarten. Please contact the reception for further information.

Our Café  is open Saturdays and Sundays  from 1 p.m. to 5 p.m. (autumn/winter opening times).

Additional (woolen) blankets are available by request. Please ask our housekeeping team.

Enjoy our breakfast buffet in the restaurant from 07.00 until 10.00 am, weekends from 7.30 until 10.30 am.

We can put drinks in the guest fridge for you for a fee. This is located on the first floor in the community customer area.
A fully automatic coffee machine is available to you with payment.

We offer parking places free of charge.

In  the near you find several car rental agencies - our reception staff is glad to help you booking a car. (for example Europcar Berlin Hellersdorf, Tel. +4903099275827).

Please contact the reception if you wish a daily change of your sheets and towels.

Children under 5 years are free of charge in the room of the parents. (Without extra bed)

Check-in time is from 2 p.m. possible.

Check-out time is 11.00 am. If you wish to delay your departure, please contact the reception. You can leave your luggage at the reception.

For service times or further information please ask our staff at the reception.

Please note that smoking is not permitted in the hotel. Ashtrays are provided outside (in the yard).

Please contact the reception. Our staff is glad to help you.

230 Volt, 50 Hz - adapters are available at the reception.

Please mind the signs at your room door and in the corridors.

We provide extra beds for a fee of EUR 30.00.

You can send or receive your faxes at the reception for a fee.

Please leave your room immediately in case of a triggered fire alarm and gather on the lawn in front of the main house. You can find information about the emergency exits in your room.

Are located on each floor and in the stairway.

Are located on each floor and in the stairway.

The next gas station is located in Altlandsberger Chaussee 27 (ARAL). Please contact the reception for further information.

Our team is glad to assist you by booking an appointment.

Take the opportunity to book your next stay in our house at the reception. Of course you can book your next stay at the relevant websites on the internet too.

All rooms offer high speed internet or a modem.

Please contact the reception for an iron and ironing board.

We also offer an ironing service for a fee and return it by arrangement. Please contact our housekeeping team.

Laundry which is delivered before 09.00 am to the reception will be returned until the evening same day.

In case you find property please hand it over to our staff at the reception. If you have lost property please contact the reception immediately.

Luggage can be stored at the reception.

If you need help please ask us – we will be glad to assist you.

Our hotel is specially equipped for your meetings and has daylight-flooded and air-conditioned conference rooms. For detailed information please ask the reception.

Every room is equipped with a minibar. The prices can be found in the price list.

Newspapers are provided free of charge at the reception.

Please pay your invoice at the reception. Accounts can be settled in cash, Master Card/Eurocard and Visa Card.

Pets and dogs are allowed in our house (in one room it is possible). We charge EUR 20,00 per night for cleaning.

The next pharmacy is called "Kranich Apotheke" and is located in the Mahlsdorferstr. 2, 15366 Hoppegarten. Please contact the reception for further information.

Kindly contact the reception.

Please ask the housekeeping team for a variety of different pillows! We provide various types e.g. different sizes, feather pillows, foam fill pillows, bolsters etc.

Please leave the sign at the exterior door if you do not want to be disturbed.

You can leave your letters and postcards at the reception. We will bring them to the post office daily.

You can receive radio programs via the TV. Please pay attention to the tv program survey.

Our reception is manned from 8 a.m. to 6 p.m.

For your valuables you can use the safe in your room.

We provide sanitary articles such as tooth-brush, tooth-paste or shavers for a fee at our reception.

You find a sewing set in your wardrobe. Sewing service is available on request. Please contact the reception.

Shoe cleaning products are available from reception on request.

For tips on planning your leisure, please contact our reception.

Are available at the reception.

You can reach the city center by Underground U 5.

For advice please contact our reception.

Please contact the reception.

We charge EUR 0,30 per unit.

Our reception team will advise and assist you by ordering and booking various tickets, for example for musicals, operas etc.

If you need an umbrella please contact the reception.

Our reception staff is glad to take your wake up request. An alarm clock is also installed in your tv / telephone. Please let us know if we can assist you.

You can use our wi-fi in the public areas building.
Wi fi Name: Hotel Gast
Password: trAvis21  

TV channels
01. ARD
02. ZDF
03. RBB Brandenburg
04. RTL
05. RTL 2
06. DMAX
07. SPORT 1
08. TELE 5
09. KIKA
10. Sat 1
11. PRO 7
12. KABEL 1
13. PRO7 MAXX
14. 3 SAT
15. RBB Berlin
16. Sky Sport News
17. Phoenix
18. VOX Up
19. Sky Sport Austria
20. Super RTL
21. EURO Sport
22. from here international channels